Customer Service Center
At Tidalwave Finance, we are dedicated to providing prompt, courteous and professional customer service. We have customer service representatives who are bilingual in English and Spanish.
Our FAQ’s provide answers to your most frequently asked questions. For any additional questions or comments, please contact us at 714-662-7800 or send us your questions or feedback about your service experience.
FAQ
Our corporate office is open Mon-Wed-Thur and Fri from 8 AM to 6 PM, Tue from 8 AM to 7 PM, and Saturday 9 AM - 1 PM. We are closed on Sundays and all major holidays. We do NOT accept cash payments at the office.
Your monthly billing statement is sent out at least 10 days prior to your next due date
Yes, all account activity is reported monthly to Experian. Remember, if you pay your account on time your credit may improve; however, if you pay late, your credit and credit score can be affected. For further information, please refer to Experian’s website at www.experian.com.
You can call our customer service at 714-662-7800 or e-mail your name and account number to inquiries@tidalwavefinance.com.
We will get back to you in 1 business day.
Other Payment Options
For Debit Card call customer service at 714-662-7800.
Mail checks or money orders to:
Tidalwave Finance Corp.
P.O. Box 27874
Santa Ana, CA 92799
Online Payments
Make your payments online and apply them to your account on the same day. Additional fees may apply. Online Payment Support # 844-508-3524
Additional fees may apply. Online Payment Support # 844-508-3524
PayNearMe
Make cash payments and apply them to your account on the same day. Visit PayNearMe for more info. Additional fees may apply
Your welcome letter will contain a PayNearMe card. If this is not the case, please contact customer service at 714-662-7800 and request that a card be mailed to you.
PayNearMe is a same day guaranteed transaction for only $4.99 for up to $1,000.
Bring your PayNearMe PaySlip (barcode) to a participating 7-Eleven (24/7) to make a payment.
First, generate your Payslip by going to www.paynearme.com/tidalwavefinance from your computer or smart phone.
Enter your 9 digit account # and send PaySlip to your email or smart phone.
MoneyGram
Receiver Code: 5393
Company: Tidalwave Finance Corporation
City: Santa Ana, CA 92704
Find a location near you at moneygram.com. Additional fees may apply