Customer Service Center

At Tidalwave Finance, we are dedicated to providing prompt, courteous and professional customer service. We have customer service representatives who are bilingual in English and Spanish.

Tidalwave Finance Corp BBB Business Review

Our FAQ’s provide answers to your most frequently asked questions. For any additional questions or comments, please contact us at 714-662-7800 or send us your questions or feedback about your service experience.


What are the Office Hours?

Our corporate office is open Mon-Fri from 9 AM to 6 PM, and the last Saturday of the month 9 AM - 1 PM. We are closed on Sundays and all major holidays. We do NOT accept cash payments at the office.

How often will I get a statement?

Your monthly billing statement is sent out at least 10 days prior to your next due date

Is my account being reported to a Credit Bureau?

Yes, all account activity is reported monthly to Experian. Remember, if you pay your account on time your credit may improve; however, if you pay late, your credit and credit score can be affected. For further information, please refer to Experian’s website at

How do I find out the payoff amount on my loan?

You can call our customer service at 714-662-7800 or e-mail your name and account number to

We will get back to you in 1 business day.

Click Here To Make An Online Payment

Other Payment Options

For Debit Card call customer service at 714-662-7800.

Mail checks or money orders to:
Tidalwave Finance Corp.
P.O. Box 27874
Santa Ana, CA 92799

Online Payments
Make your payments online and apply them to your account on the same day. Additional fees may apply. Online Payment Support # 844-508-3524

About Online Payments

Make cash payments and apply them to your account on the same day. Visit PayNearMe for more info. Additional fees may apply

About PayNearMe

Receiver Code: 5393
Company: Tidalwave Finance Corporation
City: Santa Ana, CA 92704

Find a location near you at Additional fees may apply

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